EquiRianne.com
Last updated: 6 October 2025

Please read these Terms and Conditions carefully before using equirianne.com (the “Site”) and any products or services provided by Equirianne (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Who We Are

“Equirianne”, “we”, “us”, and “our” refer to the business operating the Site.
Legal name: EquiRianne FZ-LLC
Registered address: FDCW0030 Compass Building, al shohada road, al hamra industrial zone-FZ,
Ras Al Khaimah, United Arab Emirates
Chamber of Commerce: 0000004073908
Email: info@equirianne.com

2. Acceptance of Terms

By using the Services, you confirm that you have read, understood, and agree to these Terms and any policies referenced herein, including our Privacy Policy and Returns/Refunds Policy.

3. Changes to These Terms

We may update these Terms periodically. For material changes, we will take reasonable steps to inform you (e.g., email to account holders or a notice on the Site). Your continued use after changes take effect constitutes acceptance of the updated Terms.

4. Eligibility & Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) to place orders or create an account.

You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

We may suspend or terminate accounts that violate these Terms or applicable law.

5. Orders & Contracts

Your order is an offer to buy. We accept only when we confirm by email, charge your payment method, or dispatch the goods/services, whichever occurs first.

We may reject/cancel orders due to stock issues, pricing errors, suspected fraud, sanctions/export restrictions, or other legal/operational reasons.

Ensure your contact, billing, and delivery details are accurate and complete.

6. Pricing, Taxes & Currency

Prices displayed on the Site may change without notice until an order is accepted.

Unless we state otherwise, prices include applicable taxes (UAE VAT). 

Additional costs (e.g., shipping, duties, payment fees) will be disclosed at checkout where applicable.

7. Payments

We accept the payment methods shown at checkout (e.g., iDEAL, major credit/debit cards, Apple Pay).

By paying, you confirm you are authorized to use the method and that details are accurate.

Payments are processed by third-party providers; their terms and privacy policies apply. We do not store full card details on our servers.

8. Shipping, Delivery & Risk (Goods and Digital Items)

Delivery times are estimates and not guarantees.

Risk of loss passes upon delivery to your specified address (or when digital goods are made available to your account).

Title transfers when full payment is received, unless otherwise required by law.

9. Returns, Refunds & Cancellations (UAE Consumer Law)

We provide returns, replacements, or refunds as set out in our Returns/Refunds Policy and as required under UAE consumer protection law. Defective goods, inaccurate descriptions, or services not performed with due care will be rectified as required.

To request a return/cancellation, email info@equirianne.com with your order details.

Refunds are made to the original payment method after inspection/verification per our policy and applicable law.

Coaching & Services

Coaching Services (1-on-1)

10. Scope of Coaching Services

We may offer 1-on-1 coaching/guidance (in person or online) focusing on personal development, mindset, habits, and related topics (“Coaching Services”). Coaching is not therapy, medical care, psychological treatment, legal advice, financial advice, or any other regulated professional service.

11. No Professional Advice; Client Responsibility

Coaching does not diagnose, treat, or cure medical or mental health conditions and should not substitute professional advice.

You remain solely responsible for your decisions, actions, results, and outcomes arising from or related to the Coaching Services.

If you have any physical, psychological, or medical conditions that may affect your participation, consult an appropriate professional beforehand.

12. Assumption of Risk; Coaching at Your Own Risk

Participation in any 1-on-1 coaching session, program, workshop, or related activity is entirely at your own risk.

By participating, you acknowledge inherent risks (including potential emotional discomfort, stress, or other consequences) and confirm you voluntarily assume all such risks.

13. Coaching Outcomes & No Guarantees

We do not guarantee specific results, outcomes, improvements, or timeframes. Examples of potential benefits are illustrative and not promises.

14. Client Commitments (Coaching)

You agree to: (a) provide accurate and complete information; (b) attend scheduled sessions on time and complete agreed tasks; (c) refrain from recording sessions without prior written consent; (d) maintain respectful communication and a safe environment.

15. Session Scheduling, Cancellations & No-Show

Session length, frequency, and packages will be communicated during booking/checkout.

Unless stated otherwise for your package: cancellations/rescheduling require at least 24 hours’ notice. Late cancellations or no-shows may be charged in full or counted as used sessions.

Unused sessions in a package expire at the earlier of the package end date or 6 months from purchase unless we explicitly agree otherwise.

16. Recordings & Confidentiality

We do not record sessions without mutual consent. If a recording is agreed, it is for your personal use only and may not be shared publicly.

We will treat your information confidentially, except where disclosure is required by law, necessary to address a risk of harm, or permitted by you. See our Privacy Policy for data handling details.

Intellectual Property, Acceptable Use & Third Parties

17. Intellectual Property

The Site, content, trademarks, logos, designs, methodologies, session materials, worksheets, and programs are owned by or licensed to us and protected by law. We grant a limited, non-exclusive, non-transferable license for your personal use of purchased materials. You may not copy, distribute, adapt, reverse engineer, or create derivative works except as mandated by law or as we expressly permit in writing.

18. User Content & Acceptable Use

You are responsible for content you upload or share and must have rights to it.

Do not upload unlawful, defamatory, obscene, infringing, or harmful content, or anything that violates privacy or IP rights.

Do not misuse the Services (e.g., spamming, hacking, introducing malware, scraping without permission, or interfering with security).

19. Third-Party Services

We may link to or integrate third-party sites, tools, or platforms (e.g., payment processors, video-conferencing). We are not responsible for third-party content, terms, or policies. Your use of them is at your own risk.

Warranties, Liability & Indemnity

20. Warranties & Disclaimers

Except as expressly stated, the Services (including Coaching Services) are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory (including merchantability, fitness for a particular purpose, and non-infringement). We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.

Health & Safety: We are not a medical or mental-health provider. If you are in crisis or believe you may harm yourself or others, you must immediately contact local emergency services or a qualified professional.

21. Limitation of Liability (UAE)

To the maximum extent permitted by UAE law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or opportunity, arising from or connected to the Services.

Without limiting the foregoing, we are not liable for any injuries, accidents, physical or mental harm, distress, losses, or property damage arising from or connected to your participation in 1-on-1 coaching sessions, programs, workshops, or related activities, whether conducted in person or online. By taking part in any such activities, you acknowledge and accept that you do so voluntarily and at your own risk.

In all cases, our total aggregate liability for any claim related to the Services will not exceed the amount you paid to us for the relevant order or coaching package in the 12 months preceding the event giving rise to the claim. Nothing in these Terms limits liability where such limitation is prohibited by applicable UAE law.

22. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with (a) your violation of these Terms, (b) your misuse of the Services, or (c) your participation in Coaching Services.

Data, E-Transactions, Term & Law

23. Data Protection & Privacy (UAE PDPL)

We process personal data in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and related Executive Regulations/guidance issued by the UAE Data Office, where applicable. Your rights may include access, correction, erasure, restriction/cessation of processing, data portability, and objection, subject to legal conditions. Cross-border transfers occur only under PDPL-compliant grounds (e.g., adequacy, consent, contractual necessity). See our Privacy Policy for details. u.ae+2trade.gov+2

24. Cookies

We use cookies and similar technologies for essential functionality, analytics, and—where enabled—personalization/advertising. You can manage preferences in our Cookie Policy or via your browser settings.

25. Electronic Transactions, Signatures & Notices

Electronic contracts, records, and signatures related to the Services are legally effective and enforceable under the UAE Electronic Transactions and Trust Services Law (Federal Decree-Law No. 46 of 2021). u.ae+1

Formal notices must be sent to: Equirianne FZ-LLC, FDCW0030 Compass Building, al shohada road, al hamra industrial zone-FZ,
Ras Al Khaimah, UAE and by email to legal@equirianne.com. We may send notices to the email linked to your account or by posting on the Site.

26. Term & Termination

These Terms apply while you use the Services. We may suspend or terminate access if you breach these Terms or for other legitimate reasons. Provisions that by their nature should survive (e.g., IP, disclaimers, limitations of liability, indemnity) will remain in force after termination.

27. Governing Law & Disputes (UAE)

These Terms and any non-contractual obligations are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of [Dubai/Abu Dhabi/…] to the extent applicable. The courts of [Dubai/Abu Dhabi] shall have exclusive jurisdiction, subject to any mandatory consumer rights under UAE law.

If you prefer DIFC/ADGM jurisdiction, replace with the relevant courts and laws. Consumer protection obligations under UAE federal law continue to apply. u.ae

28. General Provisions

Entire Agreement: These Terms and referenced policies constitute the entire agreement between you and us regarding the Services.

Severability: If any provision is held unenforceable, the remaining provisions remain in effect.

No Waiver: Failure to enforce any provision is not a waiver of the right to do so later.

Assignment: You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Force Majeure: We are not liable for delays or failures due to events beyond our reasonable control.

© Equirianne. All rights reserved.